Personal Care Services


eQHealth Solutions, the QIO-like organization for the Arkansas Department of Human Services (DHS), provides utilization and quality control peer review for Personal Care services to qualifying Arkansas Medicaid beneficiaries of all ages.


eQHealth will review and process Personal Care PA Requests (including without limitation new, renewal, modification, closure, and provider change requests) for Medicaid beneficiaries who are not ARChoices Medicaid Waiver beneficiaries (only pertaining to ages 21 and up). For each request, eQHealth shall make determinations to approve or deny, in whole or in part. eQHealth will also refer each beneficiary with the request of Personal Care for an Independent Assessment.